Hi,
We want to thank you again for taking a few moments out of your day to take our survey. The feedback we get from our customers is invaluable to us.
It was our distinct pleasure to serve you and should there ever be a need for my services again it would be our pleasure to help.
We can see from your response that it appears that your experience was not exactly up to par to what we like to see.
If you do not mind we would like to call you sometime over the next day or two to see if we can get to the bottom of your issue and what we can do to make it right.
If you would like you can call our office at (502) 414-1300 and ask for Tim or Renee. We would really like to hear from you so we can discuss what issues you may have had and if there is anything we can do to make it right.
Sincerely,
Tim and Renee
Louisville Appliance Repair
